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Promoting Cybersecurity Information Sharing Across the Extended Value Chain

Promoting Cybersecurity Information Sharing Across the Extended Value Chain

Olga Biedova, Lakshmi Goel, Justin Zhang, Steven A. Williamson, Blake Ives
This study analyzes an alternative cybersecurity information-sharing forum centered on the extended value chain of a single company in the forest and paper products industry. The paper explores the forum's design, execution, and challenges to provide recommendations for similar company-specific collaborations. The goal is to enhance cybersecurity resilience across interconnected business partners by fostering a more trusting and relevant environment for sharing best practices.

Problem As cyberthreats become more complex, industries with interconnected information and operational technologies (IT/OT) face significant vulnerabilities. Despite government and industry calls for greater collaboration, inter-organizational cybersecurity information sharing remains sporadic due to concerns over confidentiality, competitiveness, and lack of trust. Standard sector-based sharing initiatives can also be too broad to address the specific needs of a company and its unique value chain partners.

Outcome - A company-led, value-chain-specific cybersecurity forum is an effective alternative to broader industry groups, fostering greater trust and more relevant discussions among business partners.
- Key success factors for such a forum include inviting the right participants (security strategy leaders), establishing clear ground rules to encourage open dialogue, and using external facilitators to ensure neutrality.
- The forum successfully shifted the culture from one of distrust to one of transparency and collaboration, leading participants to be more open about sharing experiences, including previous security breaches.
- Participants gained valuable insights into the security maturity of their partners, leading to tangible improvements in cybersecurity practices, such as updating security playbooks, adopting new risk metrics, and enhancing third-party risk management.
- The collaborative model strengthens the entire value chain, as companies learn from each other's strategies, tools, and policies to collectively improve their defense against common threats.
cybersecurity, information sharing, extended value chain, supply chain security, cyber resilience, forest products industry, inter-organizational collaboration